Frequently asked questions
How long does it take for my order to be delivered?
Orders are typically processed within 1–3 business days. Delivery time varies depending on your location and usually takes between 7–14 business days after shipment.
We work with reliable international shipping partners such as DHL, UPS, FedEx, and local postal services depending on the destination country.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Is there a delivery fee?
Shipping fees may vary based on your location and order value. Any applicable delivery charges will be clearly displayed at checkout before payment.
Which payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express) as well as other secure online payment methods available at checkout.
How can I contact you?
You can reach us via our contact form on the website or by email. Our customer support team will get back to you as soon as possible during business hours.